We are loyal, long-time fans of Firefox. Part of that is because of the browser’s legacy. It’s parent is Netscape and grandparent being the original Mozilla browser. We upgraded this week to version 56, which is supposed to be a minor upgrade before the really fancy new version. In the past few days, we’ve experienced constant “not responding” hiccuping with the browser. This is extremely frustrating because it disrupts workflow. It seems that the upgrade doesn’t play well with Facebook, Gmail, or maybe even websites using Flash. We’ve also seen some comments indicating that it might be an issue with websites using HTTPS, which is worrisome given that Google this week is forcing all websites to move to that protocol.
Update: It appears that the fix to our problem was to use the Refresh Firefox feature in the Troubleshooting section of the browser’s help. Still, its odd that these memory issues happened on two different computers after upgrading to 56.
Photo: Ksenia Makagonova @dearseymour